Terms & Conditions

By booking a session or package with me, you agree to these Terms & Conditions. Once a booking is made, these Terms & Conditions form a binding agreement between you and me as your coach.

I’ve kept these terms clear and jargon-free, in line with how I work and how I prefer to communicate with clients.

Completion of my intake form is mandatory before your first session. This helps me understand your background, current situation, any potential contraindications, and relevant health information so I can support you safely and appropriately.

The intake form must be submitted at least 24 hours before your first session. Your session will not go ahead until the intake form has been received and reviewed.

I am a qualified Breathwork and Mindfulness Practitioner. My services are coaching, facilitative and educational in nature.

This work is designed for people who are currently stable enough to engage in skills-based work. It is not suitable during periods of acute or severe mental health distress that require specialist clinical support.

Sessions are intended to complement, not replace, psychotherapy, medical care, or respiratory assessment by a qualified professional.

By participating, you acknowledge that you are responsible for your own wellbeing during and between sessions.

If you’re unsure whether this approach is appropriate for you right now, the best place to start is a brief screening conversation so we can talk it through.

All sessions and session packages must be booked and paid for in full to secure a booking. No session or package is confirmed until payment has been received.

Packages are ordinarily scheduled on a weekly or fortnightly basis and completed within an agreed timeframe (usually two months) unless otherwise agreed in writing.

I understand that unforeseen circumstances can arise. If you need to cancel or reschedule a session, a minimum of 48 hours’ notice is required.

Cancellations or rescheduling requests made within 48 hours of the scheduled session time are not eligible for a refund or credit. I reserve the right to consider that session used.

In exceptional circumstances, a late cancellation may be considered at my sole discretion. Any decision to offer a refund, credit, or rescheduled session is discretionary and does not create an obligation or precedent.

If I need to cancel or reschedule a session, I will provide as much notice as reasonably possible and offer an alternative session time.

If I am unable to complete a programme I have begun delivering — for example due to illness or other significant circumstances — you will receive a refund for any unused sessions calculated on a pro-rata basis at the bundle rate. Where circumstances allow, you will also have the option to pause the programme and resume it by mutual agreement when I am able to continue.

Where a session package has been purchased and you choose to cancel before completion of the entire programme, refunds will apply only to unused sessions of that session package. Single sessions are non-refundable once attended.

Any refund for an unused portion of a package will be calculated on a pro-rata basis at the bundle rate paid, not the standard single-session rate.

Breathwork can be a powerful practice. By choosing to participate, you confirm that you consider yourself to be in suitable physical and mental health to do so.

If you are enrolling in a programme that includes breathwork, you must inform me before your first session of any relevant medical or psychological conditions that may affect your ability to participate safely. This includes, but is not limited to, cardiovascular conditions, epilepsy or seizure disorders, a history of psychosis, pregnancy, respiratory conditions, or any other condition that may reasonably be relevant.

If you are unsure whether breathwork is appropriate for you, you are advised to consult your GP or another qualified healthcare professional before beginning.

I reserve the right to pause, modify, or decline any session if, in my reasonable judgement, continuing would pose a risk to your safety or wellbeing. Where appropriate, I may recommend a mindfulness-only programme instead.

This work is non-clinical coaching. It is not therapy, medical treatment, or a substitute for professional healthcare.

Some aspects of this work, particularly active or activating breathwork, may not be suitable for everyone. For safety reasons, the breathwork components of my programmes may not be appropriate if any of the following apply at the time of participation.

If you are uncertain, you should seek advice from your GP, therapist, or another relevant healthcare professional before starting.

Breathwork may not be appropriate if you are currently experiencing, or have a history of:

• A current mental health crisis, active suicidal ideation, or severe psychological distress
• Psychosis, schizophrenia, or significant dissociative disorders
• Epilepsy or other seizure disorders
• Diagnosed cardiovascular disease, uncontrolled blood pressure, or a history of stroke
• The acute phase of complex trauma recovery, or active trauma processing with a psychotherapist
• Respiratory conditions such as severe asthma, COPD, or long COVID that significantly affect breathing
• Pregnancy, unless prior clearance has been obtained from a midwife or obstetrician

The presence of any of the above does not automatically mean that all services are unsuitable. In many cases, a mindfulness-only pathway may still be appropriate, as it does not involve intentional breath manipulation or activating techniques.

Information shared during sessions is treated as confidential. I will not share your personal information with any third party without your consent, except where legally required to do so or where there is a serious concern for your safety or the safety of others.

I am committed to protecting your personal data and handling it responsibly in line with the EU General Data Protection Regulation (GDPR). For the purposes of data protection law, I am the data controller.

I may collect personal data including your name, contact details, intake form responses, session notes, and any information you voluntarily share during our work together.

Your data is used solely for providing coaching services, managing bookings and payments, communicating with you, and supporting your safety and wellbeing. Your data will not be used for marketing purposes or divulged to third parties (except where required to do so by law) without your explicit consent.

Your data is stored securely using password-protected systems and is accessible only to me. Reasonable steps are taken to protect your data from loss, misuse, or unauthorised access.

Your data is retained for up to three years after the end of our client relationship, or as otherwise required by law. You may request deletion of your data at any time, subject to any legal or professional obligations.

Under GDPR, you have the right to access, correct, or request deletion of your personal data, and to withdraw consent where processing is based on consent. Requests can be made by emailing cian@lowtidecalm.ie or via the contact form at lowtidecalm.ie/contact.

Sessions are delivered via video call. You are responsible for ensuring you have a suitable device, a stable internet connection, and a private, appropriate space.

You acknowledge that online sessions may not be suitable for all situations and that in-person support or emergency services may be required in some circumstances.

If a session is disrupted due to a technical issue on my end, it will be rescheduled at no additional charge. If the issue is on your end, reasonable efforts will be made to find a solution on a case-by-case basis.

Any materials, recordings, or resources shared with you are for your personal use only and may not be shared, reproduced, or distributed without my prior written permission.

To the fullest extent permitted by law, I am not liable for any loss, injury, or damage arising from participation in coaching sessions, except where caused by my proven negligence or breach of statutory duty. Clients are responsible for their own wellbeing in between and during sessions.

These Terms & Conditions are governed by the laws of Ireland. Any disputes will be subject to the jurisdiction of the Irish courts.